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LIVE OAK STATE BANK PRIVACY POLICY OUR PRIVACY PLEDGE TO YOU As our customer you provide us with important information about yourself. We believe it is our responsibility to safeguard your personal and financial information. While some financial institutions share account owner information with other businesses, we are committed to keeping it confidential. We have developed the following privacy policy to ensure you the confidentiality you deserve. You have our promise that we will adhere to these guidelines. It is our pledge to you. NOTICE OF YOUR FINANCIAL We, our and us, when used in this notice, mean Live Oak State Bank.
We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information. We first define some terms. Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section. An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control. A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an “other party”. THE INFORMATION WE COLLECT We collect information about you from the following sources:
INFORMATION WE DISCLOSE ABOUT YOU We do NOT disclose any information about you to anyone, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions. THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information. INFORMATION ABOUT FORMER CUSTOMERS We do not disclose information about former customers, except as permitted by law. TEXAS NOTICE Live Oak State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Live Oak State Bank should contact the Texas Department of Banking. Live Oak State Bank also engages in the business of selling checks as an agent for a company licensed under the laws of the State of Texas and subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning sale of check activities should contact the Texas Department of Banking. Any consumer wishing to file a complaint against Live Oak State Bank should contact the Texas Department of Banking through one of the means indicated below: In Person or U.S. Mail: Remember, as with any standard e-mail transmission, your correspondence will be sent in an unsecured manner. Do not include any confidential information. Specifically we discourage you from including your social security number, account number or any other personal information. Email: consumer.complaints@banking.state.tx.us Website: www.banking.state.tx.us Member FDIC |
